Terms of sale

1-Application area

This online store is operated by the company Bizimkiler Natural Products Karatas, Route de Colovrex 49, 1218 Grand Saconnex. Throughout the site, the terms "we", "we" and "our" refer to Bizimkiler. By visiting the website and / or using the tools, information and services, the user / customer / visitor accepts and is subject to the versions of all terms and conditions, policies and notices specified here and in other documents in force at the time of order.

2-General provisions
Displaying products in the online store is not legally binding for us and only creates an online catalog without commitment. Just adding products to the "shopping cart" does not create a binding order. An order for the products in the shopping cart becomes binding only when you click the "Order" button on the order page. The correct receipt of your order is immediately confirmed by an automatic e-mail and creates a contractual agreement. Approval is expressed depending on the legal acceptability and availability of the ordered goods. If we are unable to fulfill your order, you will receive a notification of its unavailability. In-store stock status announcements are used as information but are not used as a delivery confirmation and may be incorrect.

3-Delivery and delivery costs
We deliver the products you ordered within the delivery range you choose and to the address you specified when ordering. If you are not at home, we offer the service of leaving your delivery at the door of your home, according to the instructions you leave at the end of your online order. Our frozen products are packed under suitable conditions after delivery. We guarantee the cold chain until the moment of delivery, and we are not responsible after delivery.

  • Geneva-Lausanne

Deliveries will be made free of charge to the cities and towns between Geneva-Lausanne and Geneva-Lausanne for the beginnig for the orders from 50frs. The postal codes who have free delivery are displayed under the delivery page. 

  • For other towns and cantons of Switzerland

Shipping costs are paid by Bizimkiler for your orders of 150 francs or more.

For all other orders, delivery costs are paid by the customer according to La Poste Suisse SA rates.


4- Payment
Products can be paid for by credit card, PayPal or invoice, or at the time of delivery in Geneva and Lausanne. The amount of the order will be deducted immediately after confirmation. Confidential payment information is encrypted and we do not have access to it. Our customers receive the invoice via e-mail. You can always view your invoice by logging into your customer account. In the option to pay by invoices, invoices must be paid within 15 days.

Coupons are valid only under the conditions described on them. Creating other coupons without prior written permission is prohibited. If the coupon is not used in full, the remainder will be sent to the account for a future order. It is not possible to accumulate shares, coupons and discounts.


5-Protection of property and termination of contract and amendments

Until full payment is made, the ownership of the property belongs to us. If you breach the contract, for example if you do not respond to a payment reminder, we may withdraw from the contract after a specified period of time and request the return of goods that are still in your possession. We reserve the right not to contract after negative results of a credit test. Purchased coupons are non-refundable and non-refundable.

7- Data protection
We use the data you have submitted to us to fulfill your order. Your data will be forwarded to the shipping company responsible for delivery to the extent necessary for the delivery of the goods. For the processing of payment transactions, we send your payment data to the financial or credit institution responsible for your payment. We do not transfer your data to third parties for advertising purposes. After the full processing of the order and its payment, this data is blocked until further use by you and deleted after the expiry of data retention periods for commercial and tax law purposes. We protect our website against loss, destruction, access, modification and dissemination of your data. Despite frequent checks, we may not be able to protect ourselves from all dangers. In accordance with the Federal Data Protection Act (LPD), you have the option to permanently receive free information about the data stored on you and have the right to correct, block or delete this data. All questions can be sent electronically. If you have any questions regarding your data, please contact our customer service.

  1. E-mail advertising (Newsletter)

If you sign up for our newsletter, we will use our newsletter to regularly email you. It is always possible to unsubscribe from the newsletter and can be done using the link provided for this purpose in the newsletter. Also, you can add your newsletter subscription to Facebook etc. We can use it for remarketing purposes on social networks.

          2. Cookies
We use cookies on some of our web pages to facilitate navigation on our site and enable certain functions. These are small text files stored on your computer. Most of our cookies are automatically deleted when you exit your web browser. Others are stored on your computer to make your next visit to our site faster and more efficient. Our partner companies cannot use these cookies to process or learn your personal data. If you do not want to store cookies on your computer or if you want to be informed that they are stored, you can prevent the installation of cookies by changing your browser settings.

8- Credit check and credit score

Ours reserve the right to request information about identity and solvency from specialized service companies (economic information agencies) in order to assure themselves of paying by invoices. For this purpose, we transmit your personal data required for credit control to the responsible company. The solvency questionnaire may include probability values (point values) that are calculated on the basis of scientifically accepted mathematical-statistical procedures and that contain address data in particular in their calculations.


9- Customer comments
Reviews written about our products on our website give us the exclusive and unlimited right to use them. We reserve the right to view a review only for a short time, briefly, or not show it at all. A customer review only gives one customer's opinion and does not have to be in line with our concepts.

10- Authorized court
Our business is subject to Swiss law only. The ineffectiveness of some special provisions of the contract terms does not lead to the ineffectiveness of the entire contract.